Door to Door Taxi for Elderly, Medical and Mobility Passengers in Melbourne
Silver Taxi Melbourne runs door to door taxi service across Melbourne specifically for elderly passengers, people recovering from an injury, people with limited mobility, and anyone travelling to a hospital, specialist, or medical appointment. Our driver comes directly to your front door, helps you to the vehicle if needed, and takes you to your destination without shared stops or detours. There is no taxi rank to walk to and no app to figure out.
We are based in Clayton, which puts us close to the suburbs we serve most: Dandenong, Noble Park, Springvale, Moorabbin, Cheltenham, Sandringham, Frankston, Narre Warren, Berwick, Cranbourne, and Pakenham. That means faster response times compared to operators dispatching from the CBD. Rated 4.9 stars across 42 Google reviews, we are one of the most consistently trusted local taxi services in Melbourne.
To make a booking, call 0412 456 588 any time of day or night, or email us at book@silver-taximelbourne.com.au for non-urgent bookings.
True Door to Door
We pick up from your exact address: driveway, apartment lobby, aged care facility, or hotel entrance. No ranks, no app pickups.
Available 24 Hours a Day
Early morning hospital runs, late night returns, or midday shopping trips. We are available at any hour, every day of the year.
Elderly and Accessible
Patient, respectful drivers who assist elderly passengers and people with limited mobility. We do not rush and we help with bags and walking aids.
Medical Appointments
Dependable transport to hospitals, medical centres, dialysis units, and therapy appointments across Melbourne. We wait when appointments run long.
Fixed Fares
Your fare is confirmed at booking. No surge pricing, no hidden extras, no surprises when you arrive. You know the cost before we leave.
TAC and WorkSafe
Approved transport for eligible patients. Direct Cabcharge billing means no out of pocket cost for covered trips.
Most Common Door to Door Trips We Cover
Most of our regular bookings fall into a handful of categories. If your situation is on this list, we handle it every day and we know what is involved.
If you have a recurring appointment, such as weekly dialysis or regular physiotherapy, we can set up a standing booking so you do not need to call each time. We confirm the schedule once and show up reliably.
Indicative Fares for Common Door to Door Trips
All fares are confirmed at the time of booking. The price does not change if traffic is heavy or if you book outside of business hours. What we quote on the phone is what you pay at the end of the trip.
For a fixed quote on your specific trip, call 0412 456 588 with your pickup address and destination. We give you a number on the spot before you commit to anything.
Medical Transport Across Melbourne
Many of our regular passengers book door to door rides to medical appointments. We cover all major hospitals and medical centres in Melbourne, including Dandenong Hospital, Monash Medical Centre in Clayton, Casey Hospital in Berwick, Peninsula Private Hospital in Frankston, Sandringham Hospital, and Cheltenham Day Surgery. We also service GP clinics, physiotherapy centres, chemotherapy suites, and dialysis units throughout the region.
We understand that medical appointments can run late and that passengers sometimes need a few extra minutes getting in and out of the vehicle. Our drivers are used to this and there is no pressure. You can also email book@silver-taximelbourne.com.au to arrange a recurring schedule for ongoing outpatient visits.
TAC and WorkSafe Transport
Silver Taxi Melbourne is an approved transport provider for TAC (Transport Accident Commission) and WorkSafe Victoria patients. If you have been injured in a road accident or workplace incident and your transport has been approved, you travel at no out of pocket cost. Present your Cabcharge card or TAC e-Ticket at the end of the trip and we handle the billing directly.
If your transport is funded by TAC or WorkSafe Victoria, we can bill directly at no cost to you. See our TAC and WorkSafe approved taxi page for full details on eligibility and how the billing process works. We transport TAC and WorkSafe patients to Dandenong Hospital, Monash Medical Centre, Knox Private Hospital, Frankston Hospital, and specialist clinics across Melbourne. Call 0412 456 588 to book and tell us you are a TAC or WorkSafe patient when you call.
Travelling as a Group
If you are travelling with family members, a carer, or a small group, we also offer maxi taxi service for up to 11 passengers. This is a practical option when a family is accompanying a patient to a hospital appointment, or when a group of residents from an aged care facility needs transport to a day program together. Call to discuss what size vehicle suits your group.
Frequently Asked Questions
What is a door to door taxi service in Melbourne?
A door to door taxi picks you up from your exact address and drops you directly at your destination, with no stops for other passengers. There is no taxi rank to walk to. Silver Taxi Melbourne covers Melbourne 24 hours a day, 7 days a week, including Dandenong, Clayton, Frankston, Cheltenham, Noble Park, Pakenham, and Cranbourne. Our drivers come to your specific address and assist passengers who need help. Call 0412 456 588 to book.
Can elderly passengers book a door to door taxi?
Yes. Our service is well suited to elderly and mobility-impaired passengers. Drivers are patient and respectful and will help with bags and walking aids. We are also an approved TAC and WorkSafe Victoria transport provider, so eligible patients can travel at no out of pocket cost via Cabcharge. We regularly take elderly passengers to Dandenong Hospital, Monash Medical Centre, Peninsula Private Hospital, Casey Hospital, and local GP clinics across Melbourne. Family members and aged care coordinators can book on behalf of passengers.
How do I book a door to door taxi in Melbourne?
Call 0412 456 588 to book. We answer 24 hours a day, 7 days a week, including weekends and public holidays. Have your pickup address, destination, and preferred time ready. We confirm and give you a fixed fare on the call. For medical appointments, mention this when you call. For wheelchair accessible vehicles, give us at least 24 hours notice. You can also email book@silver-taximelbourne.com.au for non-urgent bookings. We cover all of Melbourne.
Are door to door taxi fares fixed in Melbourne?
Yes. Silver Taxi Melbourne confirms a fixed fare at booking. No surge pricing, no hidden extras. Typical fares in Melbourne range from around $20 for short local trips to $90 to $130 for airport runs from Dandenong, Clayton, or Frankston. Hospital runs within Melbourne are typically $35 to $55. For TAC and WorkSafe patients, the fare is billed via Cabcharge at no out of pocket cost. Call 0412 456 588 with your pickup address and destination and we will quote on the spot.