Door to Door Taxi for Elderly, Medical and Mobility Passengers in Melbourne

Silver Taxi Melbourne runs door to door taxi service across Melbourne specifically for elderly passengers, people recovering from an injury, people with limited mobility, and anyone travelling to a hospital, specialist, or medical appointment. Our driver comes directly to your front door, helps you to the vehicle if needed, and takes you to your destination without shared stops or detours. There is no taxi rank to walk to and no app to figure out.

We are based in Clayton, which puts us close to the suburbs we serve most: Dandenong, Noble Park, Springvale, Moorabbin, Cheltenham, Sandringham, Frankston, Narre Warren, Berwick, Cranbourne, and Pakenham. That means faster response times compared to operators dispatching from the CBD. Rated 4.9 stars across 55 Google reviews, we are one of the most consistently trusted local taxi services in Melbourne.

To make a booking, call 0412 456 588 any time of day or night, or email us at book@silver-taximelbourne.com.au for non-urgent bookings.

True Door to Door

We pick up from your exact address: driveway, apartment lobby, aged care facility, or hotel entrance. No ranks, no app pickups.

Available 24 Hours a Day

Early morning hospital runs, late night returns, or midday shopping trips. We are available at any hour, every day of the year.

Elderly and Accessible

Patient, respectful drivers who assist elderly passengers and people with limited mobility. We do not rush and we help with bags and walking aids.

Medical Appointments

Dependable transport to hospitals, medical centres, dialysis units, and therapy appointments across Melbourne. We wait when appointments run long.

Fare Estimate Upfront

Trips run on the meter with no surge pricing and no hidden extras. You see an estimate before you book, and we confirm the fare when we call.

TAC and WorkSafe

Door to door trips to treatment and rehabilitation on an approved TAC or WorkSafe claim.

Most Common Door to Door Trips We Cover

Most of our regular bookings fall into a handful of categories. If your situation is on this list, we handle it every day and we know what is involved.

Hospital and specialist appointments across Melbourne
GP visits and pharmacy runs
Dialysis and chemotherapy sessions
Physiotherapy, occupational therapy, and allied health
Aged care facility transport and day programs
Shopping centres and supermarket runs
Airport transfers from home
Safe late night and early morning rides
Disability support and mobility transport

Set Up a Recurring Ride

For weekly dialysis, regular physiotherapy or a standing shopping trip, tell us the days, the pickup time and both addresses once. We book every ride in advance, so you do not need to call each time. If a time changes, call or text us and we move it.

In the booking form, pick how often you travel and add the days. We call you to confirm the schedule.

Fare Estimates for Common Door to Door Trips

Every trip is charged on the meter: a $9.90 flag fall plus $2.20 per km on weekdays, $2.30 Friday to Sunday and $2.34 every night from 10pm to 4am, with a $39.90 minimum. You see an estimate before you book, we confirm the fare when we call, and tolls are extra. The figures below are weekday estimates.

Short local trip (up to about 13 km): the $39.90 minimum fare
Clayton to Dandenong Hospital (about 11 km): $39.90 minimum fare
Airport transfer from Clayton or Dandenong: from $116
Airport transfer from Frankston: $184 to $202
TAC and WorkSafe patients travelling on an approved claim

For a quote on your specific trip, call 0412 456 588 with your pickup address and destination. We give you a number on the spot before you commit to anything.

Medical Transport Across Melbourne

Many of our regular passengers book door to door rides to medical appointments. We cover all major hospitals and medical centres in Melbourne, including Dandenong Hospital, Monash Medical Centre in Clayton, Casey Hospital in Berwick, Peninsula Private Hospital in Frankston, Sandringham Hospital, and Cheltenham Day Surgery. We also service GP clinics, physiotherapy centres, chemotherapy suites, and dialysis units throughout the region.

We understand that medical appointments can run late and that passengers sometimes need a few extra minutes getting in and out of the vehicle. Our drivers are used to this and there is no pressure. You can also email book@silver-taximelbourne.com.au to arrange a recurring schedule for ongoing outpatient visits.

Dandenong Hospital runs
Monash Medical Centre, Clayton
Casey Hospital, Berwick
Peninsula Private, Frankston
Sandringham Hospital
Knox Private Hospital
Dialysis and chemo appointments
GP, physio, and specialist clinics

TAC and WorkSafe Transport

Silver Taxi Melbourne drives TAC (Transport Accident Commission) and WorkSafe Victoria patients door to door. If you have been injured in a road accident or workplace incident and transport to your treatment has been approved, we take you to each appointment and home again.

See our TAC and WorkSafe approved taxi page for how booking and standing appointments work. We transport TAC and WorkSafe patients to Dandenong Hospital, Monash Medical Centre, Knox Private Hospital, Frankston Hospital, and specialist clinics across Melbourne. Call 0412 456 588 to book and tell us you are a TAC or WorkSafe patient when you call.

Travelling as a Group

If you are travelling with family members, a carer, or a small group, we also offer maxi taxi service for up to 11 passengers. This is a practical option when a family is accompanying a patient to a hospital appointment, or when a group of residents from an aged care facility needs transport to a day program together. Call to discuss what size vehicle suits your group.

Frequently Asked Questions

What is a door to door taxi service in Melbourne?

A door to door taxi picks you up from your exact address and drops you directly at your destination, with no stops for other passengers along the way.

Can elderly passengers book a door to door taxi?

Yes. Silver Taxi Melbourne's door to door taxi service is well suited to elderly passengers and people with limited mobility.

How do I book a door to door taxi in Melbourne?

To book a door to door taxi with Silver Taxi Melbourne, call 0412 456 588.

Can I book a standing weekly ride for dialysis or physio?

Yes. Tell us the days, the pickup time and both addresses once, and we book each ride in advance. Choose how often in the booking form or call 0412 456 588.

Are door to door taxi fares fixed in Melbourne?

No. Every trip is charged on the meter: a $9.90 flag fall plus $2.20 per km on weekdays, $2.30 Friday to Sunday and $2.34 every night from 10pm to 4am, with a $39.90 minimum. You see an estimate before you book, we confirm the fare when we call, and tolls are extra. Short local trips usually come in at the $39.90 minimum, and airport runs start from about $116 from Clayton and $141 from Dandenong.