Melbourne's Trusted Hotel Transfer Service

Rated 4.9 stars from 55 reviews, Silver Taxi Melbourne is the hotel transfer taxi service Melbourne hotels and their guests rely on. Whether a guest needs a cab from Quest Dandenong Central to Melbourne Airport at 5am, or a conference group staying near Monash University needs a ride to Crown Casino, we have the vehicle and the driver ready, and you see the fare estimate before you book.

Hotel concierges and front desk staff can book with us directly. Cabcharge is accepted on every trip. All vehicles are clean, well maintained, and driven by professional local drivers who know the area.

Hotel to Airport

Transfers for hotel guests to Melbourne Airport and Avalon, any hour. Flight tracking is free.

Airport to Hotel

Pickup at the terminal and transfer to any Melbourne hotel. We track the flight, so the pickup moves with a late landing. Meet and greet inside is $25 extra.

Venue Transfers

Hotel to CBD venues, Crown Casino, MCG, Rod Laver Arena, Convention Centre, and restaurant or function bookings.

Cabcharge Billing

All Cabcharge cards and the Cabcharge app accepted with no surcharge. Ideal for corporate hotel accounts and guest billing.

Group Hotel Transfers

Maxi van for up to 11 passengers with luggage. Conferences, weddings, events, and tour groups welcome.

Fare Estimate Upfront

Trips run on the standard taxi meter, with no surge pricing. The booking form shows an estimate before you book, so guests and concierges know the likely cost.

Melbourne Hotels and Areas We Cover

We pick up from any hotel, motel or serviced apartment in Melbourne. The hotels named below are examples in each area, not a list of partners. If your hotel is not named, book the same way.

Dandenong, Clayton and the South East

  • Quest Dandenong Central
  • ibis budget Dandenong
  • Quest Notting Hill, near Monash University
  • Clayton, Springvale, Noble Park and Keysborough
  • Narre Warren, Berwick and the Casey corridor

Bayside, Frankston and the Peninsula

  • Quest Cheltenham
  • Quest Frankston On The Bay
  • Moorabbin and Mentone
  • Carrum Downs, Seaford and Edithvale
  • Mornington Peninsula accommodation

CBD and Inner City

  • Melbourne CBD hotels, including Crown, Hilton, Sofitel and Marriott
  • Southbank and Docklands
  • Port Melbourne
  • St Kilda and South Yarra

Airports, Stations and Cruise Terminal

  • Melbourne Airport (Tullamarine)
  • Avalon Airport
  • Southern Cross and Flinders Street stations
  • Station Pier cruise terminal

How to Book for Hotel Guests

Booking takes under two minutes. Call 0412 456 588, give us the hotel name, the pickup time, the number of passengers, and the destination. We confirm the fare with you on the call. For email enquiries, group bookings in advance, or to arrange an ongoing account for your hotel, write to book@silver-taximelbourne.com.au.

Hotel concierges and front desk staff can book on behalf of guests at any time. Your driver arrives at the hotel entrance at the agreed time and calls if there is any difficulty locating the guest. For airport pickups, we track the incoming flight so the driver is at arrivals when the plane lands.

Front desk bookings, day or night

Pass this number to your front desk. Staff can call at any hour to book a car for a guest, and we confirm the booking on the call.

Call 0412 456 588

Every suburb we cover has its own page with local fares and travel times. See Silver Service for executive guests, or price any trip with the fare estimator.

For hospitality managers and concierges: We take bookings 24 hours a day, including same day bookings for arriving guests. If a guest's flight lands at 2am, a driver can be there. A group that needs the maxi van should book as early as possible, ideally the day before, so the van is free at the time you need it. Call 0412 456 588 or email book@silver-taximelbourne.com.au to discuss a standing arrangement.

Hotel Transfer Policies

The short version of how bookings work, so guests and front desk staff know what to expect.

CancellationCancelling is free if you let us know before your driver sets off. If a cancellation comes later, we tell you about any charge when you book.
No showIf we cannot find or reach you within 10 minutes of the driver arriving, or 30 minutes after your flight lands, the booking may be released. For account bookings a no show fee may apply, and we confirm it when you book.
Waiting at the hotelThe first 5 minutes after your booked time are free. After that the meter runs at its waiting rate.
Waiting at the airportAirport pickups include 30 minutes free from the time your flight lands. After that the meter runs at its waiting rate.
GroupsFor 5 or more passengers, or a lot of luggage, please book the Maxi at least 24 hours ahead. Same day Maxi requests are welcome when a vehicle is free.
LuggageA sedan suits most travellers with a suitcase and a cabin bag each. Tell us about extra bags, prams, golf clubs or bikes and we confirm the right vehicle when you book. The Maxi adds $17.80 to the fare.
Flight delaysGive us your flight number and we follow your flight. If it lands late, your driver arrives later and you pay nothing extra for the delay. If baggage or customs holds you up, call us and we keep the car for you.

Frequently Asked Questions: Hotel Transfers

Do you provide hotel transfers to Melbourne Airport?

Yes. Silver Taxi Melbourne takes guests to Melbourne Airport (Tullamarine) and Avalon Airport from any Melbourne hotel, including Quest Dandenong Central, Quest Notting Hill, Quest Cheltenham and Quest Frankston On The Bay.

Can you arrange airport to hotel transfers in Melbourne?

Yes. Silver Taxi Melbourne arranges airport to hotel transfers at Melbourne Airport (Tullamarine) and Avalon Airport, with your driver meeting arriving guests directly at the terminal.

Do Melbourne hotel transfers accept Cabcharge?

Yes. Silver Taxi Melbourne accepts all Cabcharge payment methods on every hotel transfer including physical Cabcharge cards, the Cabcharge Digital app, and Cabcharge e-Tickets sent by SMS or email.

Can you arrange group hotel transfers in Melbourne?

Yes. Silver Taxi Melbourne arranges group hotel transfers using our maxi taxi van, which seats up to 11 passengers with room for luggage.

How much is a hotel transfer to Melbourne Airport?

It depends on the suburb your hotel is in. Put the hotel and the terminal into our fare estimator to see the price before you book.

What happens if the guest's flight is delayed?

We track the flight and the driver adjusts the pickup time, so a late landing does not mean a missed car.

Can you take guests from one hotel to another?

Yes. Hotel to hotel, venue, station and cruise terminal trips are booked the same way as an airport run.

Are your drivers accredited?

Yes. Every driver holds Victorian commercial passenger vehicle driver accreditation, which is required to drive a taxi in Victoria.