TAC and WorkSafe Transport in Melbourne

Silver Taxi Melbourne drives TAC and WorkSafe clients to treatment, rehabilitation and specialist appointments across Melbourne. We are rated 4.9 stars from 55 Google reviews. If TAC or WorkSafe has approved transport for your treatment, we get you to each appointment and home again, whether it is a single visit or a schedule that runs for months.

We cover the full Melbourne corridor, with regular trips to Dandenong Hospital, Monash Medical Centre in Clayton, Peninsula Private Hospital in Frankston, Frankston Hospital, Knox Private Hospital in Wantirna, Casey Hospital in Berwick, and Sandringham Hospital. We also run into the city and inner suburbs for treatment at The Alfred in Prahran, Royal Melbourne Hospital in Parkville, Epworth in Richmond and East Melbourne, and St Vincent's in Fitzroy, which is where a lot of trauma and specialist follow up happens. Our drivers know these routes, know the drop off points at each facility, and are patient with passengers who have injuries or need extra time getting in and out of the vehicle.

To arrange your first trip or a regular schedule, call us on 0412 456 588 or email book@silver-taximelbourne.com.au.

TAC Funded Travel

Trips to treatment on an approved Transport Accident Commission claim, across Melbourne and Victoria.

WorkSafe Funded Travel

Transport for injured workers attending medical treatment and rehabilitation on an accepted WorkSafe claim.

Standing Bookings

Regular appointments booked once, with a driver assigned to every trip on your schedule.

Passenger Assistance

Drivers assist passengers with injuries, mobility aids, and limited movement. Extra time at pickup and drop off is provided on request.

All Appointment Types

Physiotherapy, specialist consultations, fracture clinic, occupational therapy, rehabilitation, and hospital admissions.

Carers Welcome

A carer, family member or support person can ride in the same vehicle. Just tell us when you book.

Booking Your Trip

Call 0412 456 588 any time of the day or night, or email us. Tell us the pickup address, the hospital or clinic, and your appointment time, and we will work out when the driver needs to arrive so you are not rushing through the door. For early morning appointments and hospital admissions, booking the day before is the safest option.

If you have a run of appointments ahead of you, set them up as a standing booking in the same call. If your treatment plan changes, or you are unsure whether a particular appointment is covered, your case manager or treating practitioner can confirm it, and we will fit the trips around whatever they arrange.

On the Day

Your driver arrives at the booked time, at your home, care facility or workplace
Help with walking frames, crutches, slings and bags, at your own pace
Drop off at the right entrance for your clinic or ward, not the far end of the car park
A return pickup booked for when your appointment finishes
Appointment running late? Call us and we move the return pickup
A carer or support person can travel with you in the same vehicle

Types of Appointments TAC and WorkSafe Transport Covers

TAC transport covers trips connected to injuries sustained in road accidents in Victoria. WorkSafe transport covers trips connected to workplace injuries. The specific appointments covered depend on your treatment plan and what your case manager has authorised, but common eligible appointment types include:

  • Physiotherapy and hydrotherapy sessions
  • Specialist medical consultations, including orthopaedic, neurology, and pain management
  • Hospital outpatient appointments and fracture clinic visits
  • Occupational therapy and vocational rehabilitation
  • Psychological treatment for injury related conditions
  • Radiology and diagnostic imaging appointments
  • Post operative review appointments and follow up visits

If you are unsure whether a specific appointment is covered, your case manager or treating practitioner can confirm this for you. We do not require you to justify the purpose of your trip at the time of booking. If TAC or WorkSafe has authorised transport to the appointment, we will take you there.

Melbourne Hospitals and Medical Centres We Serve

Our drivers travel these routes regularly and know the drop off points, parking bays, and entry locations at each facility. You do not need to give directions. Just provide your address and your appointment time.

Dandenong Hospital

David Street, Dandenong. Major public hospital serving Greater Dandenong. Emergency, orthopaedics, fracture clinic, and general outpatients.

Monash Medical Centre Clayton

Clayton Road, Clayton. Major trauma and specialist centre. Neurology, cardiology, spinal, and complex rehab. Closest to our Clayton base.

Casey Hospital Berwick

Kangan Drive, Berwick. Serves Narre Warren, Pakenham, Cranbourne. Emergency, orthopaedics, general surgery, and day procedure centre.

Peninsula Private Hospital Frankston

Frankston-Flinders Road, Frankston. Major private hospital for the peninsula. Orthopaedics, rehabilitation, cardiology, and oncology.

Frankston Hospital

Hastings Road, Frankston. Major public hospital serving the peninsula. Emergency, maternity, cardiology, and general outpatients.

Knox Private Hospital Wantirna

Mountain Highway, Wantirna. Private hospital serving Knox and the eastern suburbs. Surgery, oncology, rehabilitation, and specialist consulting.

Sandringham Hospital

Bluff Road, Sandringham. Serves Cheltenham, Moorabbin, Highett. Medical and surgical admissions, outpatients, and day procedures.

Kingston Centre Cheltenham

Warrigal Road, Cheltenham. Monash Health rehabilitation and aged care, with outpatient therapy sessions that often run on a regular weekly schedule.

The Alfred, Prahran

Commercial Road, Prahran. One of Victoria's two adult major trauma centres, so a common destination for transport accident patients. Trauma, orthopaedics, and specialist outpatient clinics.

Royal Melbourne Hospital Parkville

Grattan Street, Parkville. The state's other adult major trauma centre. Neurosciences, orthopaedics, and a large outpatient service on the city's northern edge.

Epworth Richmond and East Melbourne

Bridge Road, Richmond, with Epworth Freemasons on Clarendon Street in East Melbourne. Victoria's largest private hospital group. Orthopaedics, rehabilitation, and specialist consulting.

St Vincent's Hospital Melbourne

Victoria Parade, Fitzroy. Major public teaching hospital on the city fringe. Emergency, orthopaedics, rehabilitation, and specialist outpatient clinics.

Rehabilitation Centres and Allied Health

We transport patients to physiotherapy clinics, occupational therapy centres, and specialist allied health practices across Melbourne on recurring appointment schedules.

Help Getting In and Out of the Vehicle

For passengers who need extra assistance, our drivers will help you get in and out of the vehicle and will wait while you gather your belongings. If you use a walking frame, crutches, a sling, or any other mobility aid, mention it at the time of booking so the driver can be prepared. We do not rush passengers who are recovering from an injury or procedure. Getting you there safely is the only priority.

Group Transport for TAC and WorkSafe Patients

If you need to travel with a carer, family member, or support person to your medical appointment, let us know when you book and we will accommodate them in the same vehicle. For larger groups or situations where multiple household members have concurrent appointments under TAC or WorkSafe, we can arrange a maxi taxi to transport everyone together. Call 0412 456 588 to discuss your requirements.

If you are paying for a trip yourself, it runs on the standard taxi meter: $9.90 flag fall plus $2.20 per kilometre on weekdays, with a $39.90 minimum fare. As a guide, a 20 km trip to an appointment comes to about $54. The fare estimator prices your exact trip.

Recurring Medical Appointments and Standing Bookings

Some patients need transport on a regular schedule rather than a one-off trip. This is particularly common for dialysis three times per week, weekly chemotherapy sessions, or fortnightly specialist visits. Call 0412 456 588 to set up a standing booking. You provide your pickup address, the destination, and the days and times of your appointments, and a driver is assigned to your recurring schedule so you do not need to call before each trip. If an appointment changes or is cancelled for a given week, call as early as possible so the driver can be reassigned. This service also covers aged care facility transport for residents attending medical visits, and Cabcharge is accepted for any healthcare provider, aged care facility, or employer that has issued a card for this purpose.

Frequently Asked Questions

Can I use Silver Taxi Melbourne for TAC funded travel?

Yes. If TAC has approved transport as part of your treatment, we drive you to and from those appointments anywhere in Melbourne. Call 0412 456 588 to book.

Do you take WorkSafe Victoria passengers?

Yes. If your WorkSafe claim has been accepted and travel to treatment is approved, we take you to your medical and rehabilitation appointments across Melbourne.

Can I set up a standing booking for regular appointments?

Yes. Give us the pickup address, the clinic and the days and times once, and a driver is booked for every appointment so you do not have to call before each trip.

What areas does your TAC transport service cover?

We cover all of Melbourne, with regular trips to the major public and private hospitals, rehabilitation centres and specialist clinics in the south east, the peninsula and the eastern suburbs.

Does the driver assist passengers who need help getting in and out of the vehicle?

Yes. Our drivers are experienced in assisting passengers with injuries, mobility limitations, and recovery from surgery or an accident.