Everything you need to know about booking Silver Taxi Melbourne — answered clearly and honestly.
The quickest way is to call us on 0412 456 588 — we answer 24 hours a day, 7 days a week. You can also use the booking form on our homepage. Tell us your pickup address, destination, date, and vehicle preference and we'll confirm your booking immediately.
For standard trips we can often accommodate same-day bookings. For airport transfers we recommend booking at least 24 hours in advance, especially for early morning flights. Corporate and group bookings should be made as early as possible.
Yes. Silver Taxi Melbourne operates 24 hours a day, 365 days a year including all public holidays — Christmas, Easter, Melbourne Cup Day, and everything in between.
Silver Taxi Melbourne covers all of Greater Melbourne and surrounding suburbs 24 hours a day, seven days a week. Our service area includes the Melbourne CBD, all inner-city suburbs, the entire Bayside and South Melbourne corridor, the South-East including Dandenong, Pakenham, and Frankston, the West including Werribee and Laverton, the North including Craigieburn and Epping, and the Mornington Peninsula. We also service both Melbourne Airport (Tullamarine) and Avalon Airport. We have 192 dedicated suburb pages on our website listing exact coverage for each area. If you are unsure whether we cover your suburb, call us on 0412 456 588 and we will confirm immediately. We do not impose any hard boundaries — if you need a taxi and it is within a reasonable distance of Melbourne, we will get there.
Absolutely. You can make a booking on behalf of another passenger — just provide their contact number so our driver can reach them directly on the day.
Yes. For all airport pickup bookings we monitor your flight in real time. If your flight is delayed, your driver is automatically updated and will wait at no extra charge.
The fare from Melbourne Airport (Tullamarine) to Melbourne CBD is approximately $65–$80 for a standard sedan. South Yarra and St Kilda are slightly higher at $70–$85. Brighton and Bayside suburbs run $80–$100. Frankston and the Mornington Peninsula are $130–$160. Avalon Airport to Melbourne CBD is approximately $110–$140. All fares are calculated on our standard rate of $9.90 flag fall plus $2.20 per kilometre, with a $4.50 airport pickup fee. Night tariff of $2.34 per kilometre applies between 10pm and 4am daily. We offer fixed fares for pre-booked trips so you know exactly what you will pay before you get in the vehicle — no surge pricing, no surprises. Call 0412 456 588 for an exact quote or use our online Fare Estimator.
We service all terminals — T1 (International), T2 (Qantas domestic), T3 (Virgin domestic), and T4 (budget airlines). We also service Avalon Airport.
Yes. Your driver will meet you at the arrivals hall with your name on a sign for pre-booked transfers. Just follow the signs to arrivals and your driver will be waiting.
Yes. Child seats are available on request at no extra charge. Please mention this when booking so we can ensure the right vehicle is assigned.
We offer Standard Sedans (1–4 passengers), Silver Service premium sedans (1–4 passengers), SUV / Station Wagons (up to 7 passengers), and Maxi Taxi vans (up to 11 passengers). All vehicles are regularly serviced, clean, and fully insured.
Yes. When booking, simply tell us which vehicle you prefer — standard, SUV, or maxi taxi — and we will assign the appropriate vehicle to your trip.
Yes. We can arrange accessible transport for passengers with mobility requirements. Please advise us at the time of booking so we can allocate the correct vehicle.
Standard sedans accommodate 2–3 standard suitcases. SUV/station wagons fit 4–5 large bags. Maxi taxi vans handle significant luggage for large groups. If you have oversized luggage, let us know when booking.
Silver Taxi Melbourne accepts Cabcharge cards and the Cabcharge app, EFTPOS, Visa, Mastercard, American Express, and cash. All vehicles carry a card reader — you are never required to carry cash. We are also approved for TAC (Transport Accident Commission) and WorkSafe Victoria transport, meaning eligible patients can travel at no out-of-pocket cost via direct Cabcharge billing. For corporate clients, we offer monthly invoice accounts — ideal for businesses that regularly book taxis for staff, clients, or airport runs. To set up a corporate account or Cabcharge billing arrangement, call us on 0412 456 588 or email book@silver-taximelbourne.com.au. We also accept Cabcharge FASTCARD for regular travellers who want a seamless cashless experience.
Yes. All Silver Taxi Melbourne vehicles accept Cabcharge cards and the Cabcharge app. We are also TAC and WorkSafe approved — eligible patients can travel with no out-of-pocket cost via direct Cabcharge billing.
We offer fixed fares for pre-booked trips, especially airport runs and longer journeys. Your fare is confirmed at the time of booking — no surprises, no surge pricing, ever.
We understand plans change. Please call us as soon as possible if you need to cancel. We do not charge a cancellation fee for bookings cancelled with reasonable notice.
Yes. We offer corporate accounts with Cabcharge billing and monthly invoicing for Melbourne businesses. Call us on 0412 456 588 to discuss your requirements.
Yes. Silver Taxi Melbourne is an approved transport provider for the Transport Accident Commission (TAC) and WorkSafe Victoria. This means if you are an injured worker or road accident victim with a current TAC or WorkSafe claim, you are entitled to use our taxi service for approved medical appointments and rehabilitation travel with no out-of-pocket cost. The fare is billed directly to your TAC or WorkSafe case via Cabcharge — you simply provide your Cabcharge authorisation number when booking. Our drivers are experienced in supporting passengers with mobility requirements and medical needs. We provide child seats, wheelchair-accessible vehicles, and medical transport with full receipt documentation for your claim records. To book a TAC or WorkSafe trip, call us on 0412 456 588 and have your authorisation number ready.
Contact your TAC or WorkSafe case manager to confirm your transport entitlement and obtain a Cabcharge authorisation number. Then call us on 0412 456 588 to book — we handle the rest.
Yes. We provide full receipts and trip records for all TAC and WorkSafe journeys for your records and claim documentation.
Our team is available 24/7 — call us and we will answer immediately.
Call 0412 456 588